Janelle Brittain | Speaker, Author, Exec Coach & Consultant
Do you want real results after a program? Is practical real-world application important to your group? Then tap into Janelle Brittain's interactive programs that address how to handle the "Tuff Stuff" of management, leadership, communications, change, teamwork and performance improvement. Here is a list of her most popular programs: Management/ Leadership • Handling the "Tuff Stuff" of Leadership • Leading the Charge for Change • Preventing Performance Review Anxiety • Getting Real Results from Performance Reviews • Switch-on Your Employees' Motivation • Coaching for Improved Performance • Stretching Your Strategic Thinking Team Building • Breakthrough Collaboration for High Performance Teams • Exceptional Teams that Thrive at the Pace of Change • Rebuilding Your Teams after Layoffs, Reorganizations and Mergers Communications • Speak Their Language: Flex Your Communication Style • Speak Your Customer's Language • Listening Between the Lines • Bridging the Differences: Make the Most of Diverse Communications • Collaborative Communications • Defusing Difficult Personalities/Customers Customer Service • Handling the "Tuff Stuff" of Serving Customers Janelle Brittain has more than 30 years of business experience in management, training, marketing and sales. She holds an Executive MBA and is a Certified Speaking Professional, the highest earned designation from the National Speakers Association. Only about 700 people have been able to achieve the CSP worldwide over the last 25 years. Her earlier career was in healthcare management, then in high tech sales for XEROX and Control Data. During her sales career, she created techniques, which skyrocketed her to top performer nationwide with both companies. She established the Dynamic Performance Institute, LLC in 1989, to share these techniques with others. Since then she has delivered more than 2000 programs to Fortune 100 companies such as Chrysler, Xerox and IBM, as well as professional associations and growing entrepreneurial companies.